Returns are accepted on NON CUSTOMIZED leather products within 7 days of receiving. The buyer will be responsible for return shipping costs. Returns will not be accepted on customized orders.
All Box 31 Leatherworks products come with a career warranty. Any item that has any workmanship or material defects will be repaired by us.
Leather is a natural product and variations in finishes can and will occur. All of our work is done by hand and not mass production so there can be minor variations in pictures vs what is received. We strive for perfection and will not send an item out that we do not approve of.